Self-addressed (prepaid) return envelope will be provided when you receive the device at the same time. Please put all the rental kits together into this envelope and drop it into a mailbox(postbox) you will find anywhere in Japan. You are allowed to drop off the WiFi by the final rental day. The late charge will be required after this. ⚠️This is very important and ask your attention that there is no mailbox after you have passed through customs Clearance/Inspections at the airport.⚠️ Therefore please drop off the envelope before that.
Please be aware that the customer has the responsibility to return the device according to the instructions below. The hotel may be able to advise you about the location of a postbox near the hotel. However, we do not recommend asking the hotel front desk to handle the return instead you, as they are not our customer. Your kind understanding of this matter would be highly appreciated.
I already have passed security gate at Airport
⁉️ Please check each airport website. Or you can ask at the airport information center about the location of postbox in airport.
Therefore please drop off the envelope before that.
<Narita Airport> https://www.narita-airport.jp/en/service/svc_23
<Haneda Airport> https://tokyo-haneda.com/en/service/facilities/post_office.html
<Chubu International Airport> https://www.centrair.jp/en/service/post-office.html <New Chitose Airport (Hokkaido)> https://www.new-chitose-airport.jp/en/service/baggage/postoffice/ <Okinawa Naga Airport> https://www.naha-airport.com/services.php