🛑There are two types of devices:

**"Softbank"** and "au". 
Please follow these steps to reset them:

🛑A few customer may be provided Cloud WI-FI

• Caution #1 When the device is not working (can not connect to wifi device or internet), please reset the device.
• Caution #2 🚄Internet speed There might be a case where the network provider limits the speed if too much data is used for 1-3 days, In order to avoid congestion during a certain period. This is totally network provider in control, it means this beyonds Pupuru. Therefore, we kindly ask for your understanding that you refrain from using too much data within a short period of time.

😖The device is not working: Reset your device!

Please reset the device according to the instruction provided with wifi.

1. Power on Wi-Fi router in advance.

2. Press & Hold Reset Button with a fine-tipped object for five seconds or more to reset settings to defaults.

Then you will be see the operation message on the display of the device.

Do not Press Reset Button strongly. May cause damage.

RESET button : where button depends on your device type.